Being a leader in uneventful times takes focus and attention. Leading in times of chaos is a whole different thing. Nowadays, organizations all over the country hone their readiness for emergencies with “disaster drills” that prepare them to function in all manner of catastrophes; calamitous weather events, onsite shooter drills, and multi-casualty incidents like train …
I’ve had a very busy summer consulting with hospices all across the US. In talking with administrators about their biggest worries, I heard one alarm sounded everywhere I went: Hospice is in the grip of a critical nursing shortage. Certainly, in some areas the problem is greater than in others, but make no mistake; recruiting …
“Travel is fatal to prejudice, bigotry, and narrow-mindedness” Mark Twain How much time do you spend in planes, trains, cars and hotel rooms? I love traveling thanks in part to Mark Twain’s quote above. Getting to see my clients while traveling is the bonus! Travel for work can feel like an endless sprint of stuffing …
Bad bosses – they’re the inspiration for movie comedies, great literature (Charles Dickens and Shakespeare wrote more than a few) and hilarious dinner party stories. But there’s nothing funny about having a bad boss, much less being one. Bad managers drive good employees away, undermine their workplace’s success, and cost their organizations in dollars and …
Are you distressed by the many negative news stories we’ve seen about hospice in recent days? I certainly am. From the headlines last week in the Dallas Morning News – Frisco hospice exec admits overdosing patients ‘to hasten their deaths’ and make more money– to the report out this week from the Office of the …
What does pushing past our limits look like? At this moment in my life, it looks an awful lot like me, standing in the wings of the famous Improv Comedy Club in Los Angeles, waiting to go onstage. And no, I’m not joking – though believe me I will be, and with all my might, …
“You have everything we’re looking for – you’re hired!” Have you ever said those words at an interview, only to find yourself wondering, “What was I thinking?” three months later? Somehow, that “perfect hire” you so enthusiastically took on turned out to be a sub-par employee, and nothing like the candidate that presented so well …
Hi everyone! A quick note here to say Happy Half-Year End! July marks the end of the first half of 2018 and the beginning of the END of 2018. Yikes! How are you doing at meeting your goals for the year? Realizing your dreams for the year? You have 6 months left! It’s time to …
What comes to mind when you hear someone described as a “revolutionary”? An angry bomb-hurling renegade, overturning the established order and setting fire to it? History has plenty of those to show us, some successful and others less so; some with genuinely lofty goals, and others whose stated ideology didn’t match their actions once in …
The days are getting longer and warmer; kids are getting out of school, and the season of family reunions, picnics and long days at the beach are upon us. Relaxed, convivial afternoons will stretch into evenings as families and friends sit together, sharing meals, stories and laughter. The food will be great, because everyone’s brought …