At the Watershed Group, we have a special place in our hearts for the Hospice Industry. So we have developed a list of services designed to meet the specific needs of people whose lives revolved around meeting the needs of others:

Clinical Program Evaluation

Staff at The Watershed Group will help you improve your clinical services by reviewing all aspects of your clinical operation. We also help you prepare for surveys or conduct follow-up on Plans of Correction after the survey.

Creative Programs — Arts Care and Kids Care

Create innovative hospice care programs for your patients and their families, using resources in your own community. The Watershed Group will help identify and mobilize these resources creatively and cost-effectively.

Financial Assessment

Revive a troubled healthcare entity with “cost containment and revenue maximization” from The Watershed Group. TWG will help you reexamine process, numbers and provide a detailed and sensitive assessment of all areas in your organization. TWG will also help guide your organization through the financial labyrinth of healthcare reimbursement.

Hospice House Development

Assess the need and financial viability of building a hospice house in your community. The Watershed Group will help you plan, build and create a home environment to care for terminally ill patients in your area. TWG staff will show you how to provide quality professional medical services that are reimbursed by insurance.

Leadership Training

Let The Watershed Group provide training to your current managers or new hires so they can help your organization grow and prosper. TWG will help prepare your staff to meet the challenges of succeeding in today’s competitive environment. Training is tailored to your needs and can be arranged on an ad hoc basis or on a continuing contract.

Management Retreats

A management retreat organized by The Watershed Group will empower your managers to lead your organization to success by using their innate creativity and imagination. At a retreat, your management team sees you in a different environment and you provide them with a setting more conducive to new ideas and synergy. One half to one-day retreats can be scheduled in settings that allow for the natural personalities of your team to shine outside of the formal environs of the corporate office.

Marketing Plans to Increase Growth

Improve the quality of your hospice care through development of better referral programs. The Watershed Group will help you reach patients in their most critical time of need, before they are at the “brink of death”, with earlier referrals and better communications programs in your community. TWG will also help your hospice improve the quality of patient care by increasing length of stay in hospice.

Mentoring New or Developing Managers

The Watershed Group will provide guidance to your management team on an ongoing basis, as they continue their development. On-site, telephone, or e-mail guidance allows new managers to gain confidence more quickly as they face daily challenges and learn their new responsibilities.

New Business Development

The Watershed Group will help you enter new markets to assure the long term survival and efficient use of existing resources. From physical plant to staff, TWG will help you assess your current status, the community needs and how you can generate business and/or services for your organization and community.

New Program Development

Let The Watershed Group assist you with needs and resource assessment, new ideas and experimental programs that can move your hospice program to the next level. TWG is also available to evaluate your program ideas and to assist with their implementation.

Organizational Design

The Watershed Group will help you recognize the need for organizational redesign to better meet the needs of your community. TWG’s compassionate yet candid review of your organization will help identify areas in need of change, to increase revenues without reducing services. Let us help you make the needed design changes to better serve your client base and improve your profit and loss statement.

Palliative Care Programs

Begin a Palliative Care Program with help from The Watershed Group. Offer pain and symptom management, emotional support and guidance for patients with chronic illnesses, years rather than months prior to death. You can provide compassionate care to patients still receiving active treatment and also increase the referrals to your hospice program.

Productivity Assessment

The Watershed Group will provide a sensitive, compassionate assessment of how you can improve efficiency while maintaining a high quality of care.

Program Assessment

The Watershed Group will review your organization to assess its strengths and weaknesses in a sensitive caring manner. TWG professionals will provide proposals for improvement in all facets of your organizational structure.

Project Development

The Watershed Group will provide the services necessary for a new organization startup or assist with the implementation of virtually any new component of your existing organization.

Rural Hospice Development

With experience developing one of the largest rural hospices in the country, The Watershed Group will help you with the creation of a new rural hospice or the assessment of an existing program. We’ll address the many differences between rural and urban hospices.

Strategic Planning

Develop a vision for your organization to follow during the evolutionary changes common to all entities in today’s fluid healthcare environment. Involving the board of directors, leadership team and entire staff will focus everyone on the mission of the organization and provide a road map to follow to ensure continued success.

Survival/Revival Plans

The Watershed Group offers an external assessment of organizational direction and survivability options. Our plans allow you to validate many of your own strategies prior to implementation. TWG will also assess options that might not be the best choices for you or your program’s well being.