Four Secrets of Great Leadership

Are great leaders born or made? Does the man or woman make the times, or do the times make the man or woman? In uncertain times, understanding how leadership works (or doesn’t) is ever more imperative, and sometimes, it takes a historian’s perspective to unravel the present. Recently I listened to Doris Kearns Goodwin discuss …

Remembering Mary Oliver

I was taking a news hiatus last week when a friend’s email came, telling me that my favorite poet, Mary Oliver, had died. What an important voice to be extinguished! The first time I ever heard a poem by Mary Oliver was 1993 in a spiritual study group I was in, when one of the …

What Will Your Legacy Be?

I have been thinking a lot about legacy these days. The start of a new year always puts me in the mood to be more intentional about what I want for the next 12 months. Yes, it’s goal setting time, but more importantly, I want be more deliberate in how I show up and leave …

Are You A Player, Or A Fan?

Even in a year in which I’d stretched myself past what I thought were my limits, October was the most intense month of growth I could imagine. There were days I felt like my brain might actually explode (fortunately for those around me, it didn’t.) My October quest began with a question; How is the …

Leading In Chaos

Being a leader in uneventful times takes focus and attention. Leading in times of chaos is a whole different thing. Nowadays, organizations all over the country hone their readiness for emergencies with “disaster drills” that prepare them to function in all manner of catastrophes; calamitous weather events, onsite shooter drills, and multi-casualty incidents like train …

Where Have All The Nurses Gone?

I’ve had a very busy summer consulting with hospices all across the US. In talking with administrators about their biggest worries, I heard one alarm sounded everywhere I went: Hospice is in the grip of a critical nursing shortage. Certainly, in some areas the problem is greater than in others, but make no mistake; recruiting …

On The Road Again, And Again…

“Travel is fatal to prejudice, bigotry, and narrow-mindedness” Mark Twain How much time do you spend in planes, trains, cars and hotel rooms? I love traveling thanks in part to Mark Twain’s quote above. Getting to see my clients while traveling is the bonus! Travel for work can feel like an endless sprint of stuffing …

Bad bosses – they’re the inspiration for movie comedies, great literature (Charles Dickens and Shakespeare wrote more than a few) and hilarious dinner party stories. But there’s nothing funny about having a bad boss, much less being one. Bad managers drive good employees away, undermine their workplace’s success, and cost their organizations in dollars and …

Bad News

Are you distressed by the many negative news stories we’ve seen about hospice in recent days? I certainly am. From the headlines last week in the Dallas Morning News – Frisco hospice exec admits overdosing patients ‘to hasten their deaths’ and make more money– to the report out this week from the Office of the …

Flying Without a Net

What does pushing past our limits look like? At this moment in my life, it looks an awful lot like me, standing in the wings of the famous Improv Comedy Club in Los Angeles, waiting to go onstage. And no, I’m not joking – though believe me I will be, and with all my might, …